Then press and hold the key combination after pressing the power button to turn on your Mac. Refer to Reset using your Recovery Key (FileVault must be on) in Change or reset the password of a macOS user account - Apple Support. If you can't shut down, press and hold the power button for up to 10 seconds, until your Mac turns off.
Your encryption recovery key displays.At the prompt, enter your local computer password for the Mac and then click Unlock.
If your recovery key is already saved, you will have the option to generate and save a new one.
Select your hard drive as the disk where you want to install the software and then click Continue.Regardless of whether the installer is launched via BigFix or on demand, the Welcome screen displays.See the Missing Encryption Recovery Keys FAQ for more information. Note: If you are running a version of macOS prior to 10.9.5 the installation process will be slightly different. I tried with restart, with shutdown then power button, holding before chime, holding after chime, holding till Apple Logo/animation. I will say to get the 'boot' menu 'Alt' works which would suggest it is the 'Command' key. If you click Cancel the program will not automatically launch again. Copy that, even if you search you will also here 'ALT' key and 'CTRL' key instead. If you click Defer the program will launch again in one day. If you clicked Start, another screen displays. Click OK .Click Defer to defer the deployment for 24 hours.
Click Start to continue to download and run the Key Escrow Tool.You must click one of the buttons to continue. Release these keys as soon as you see the Apple logo. When the tool is deployed to your computer you will see an alert in the upper-right corner of your screen. Installing macOS via Internet Recovery Restart your Mac while holding down the Option+Command+R keys.
You will be notified in advance that this is going to happen. If you need to run the Key Escrow Tool, it will be delivered to your computer via BigFix. Method #2 - Deployed automatically via BigFix Download and run the Key Escrow Tool installer.You can download and run the installer yourself. Method #1 - Download the Key Escrow Tool installer There are two ways to get the tool: you can download it on demand or it may deployed automatically to your computer via BigFix. If your device is encrypted but your encryption recovery key cannot be retrieved in MyDevices, you can use the Key Escrow Tool to fix the problem. You can check to see if any device belonging to you has a key available for retrieval in MyDevices. The recovery key can then be retrieved in MyDevices.ĭue to a bug that has now been fixed, some recovery keys that were saved using the Stanford Whole Disk Encryption (SWDE) service cannot be retrieved in MyDevices. In most cases, Stanford users have their recovery keys backed up in a secure database by the university. If your computer is encrypted and you forget the password that unlocks your hard drive, you'll need the encryption recovery key to unlock your drive.